Employee Engagement Strengthening Model in the Creative Industry: Analyzing the Role of Self-Efficacy and Perceived Organization Support as Predictors

Authors

  • Kevin Indajang Sekolah Tinggi Ilmu Ekonomi Sultan Agung, Sumatera Utara, Indonesia
  • Robert Tua Siregar Universitas Prima Indonesia, Sumatera Utara, Indonesia
  • Ernest Grace Sekolah Tinggi Ilmu Ekonomi Sultan Agung, Sumatera Utara, Indonesia
  • Edy Dharma Sekolah Tinggi Ilmu Ekonomi Sultan Agung, Sumatera Utara, Indonesia
  • Acai Sudirman Sekolah Tinggi Ilmu Ekonomi Sultan Agung, Sumatera Utara, Indonesia

Keywords:

self-efficacy, perceived organization support, employee engagement, creative industries

Abstract

This research aims to build a model for strengthening employee engagement in the creative industry by examining the role of self-efficacy and perceived organizational support as the main predictors. This research uses quantitative methods to survey employees in various creative industry sectors in Indonesia. The population in this study comprises creative sector industry workers, and the population size is unknown. In this research, researchers used a purposive sampling technique with a sample size of 130 employees. The data analysis method used is based on regression analysis using the IBM SPSS 23 program. The results of the data analysis conclude that self-efficacy and perceived organizational support have a positive and significant effect on employee engagement. The results of this research can provide theoretical and practical contributions to human resource management in the creative industries. These findings are expected to show that self-efficacy and perceived organizational support significantly influence employee engagement and can be a basis for companies to design more effective employee management strategies.

References

Ahman, E., Machmud, A., Sumawidjadja, R. N., & Herlinawati, E. (2020). Model of The Competitive Advantage of Creative Industries in Indonesia Based on Helix Quadruple, Creativity and Innovation Capability. International Journal of Innovation, Creativity and Change, 11(8), 516–532. http://www.ijicc.net/

Albrecht, S. L., & Marty, A. (2020). Personality, Self-Efficacy and Job Resources and Their Associations With Employee Engagement, Affective Commitment and Turnover Intentions. International Journal of Human Resource Management, 31(5), 657–681. https://doi.org/10.1080/09585192.2017.1362660

Alshaabani, A., Naz, F., Magda, R., & Rudnak, and I. (2021). Impact of Perceived Organizational Support on OCB in the Time of Covid-19 Pandemic in Hungary: Employee Engagement and Affective Commitment As Mediators. Sustainability (Switzerland), 13(14), 1–21. https://doi.org/10.3390/su13147800

Azim, M. T., & Halawani, F. M. J. Al. (2020). Perceived non-Work Social Support and Employee Engagement: the Mediating role of Self-Efficacy. Middle East J. of Management, 7(2), 166. https://doi.org/10.1504/mejm.2020.105946

Carter, W. R., Nesbit, P. L., Badham, R. J., Parker, S. K., & Sung, L. K. (2018). The Effects of Employee Engagement and Self-Efficacy on Job Performance: A Longitudinal Field Study. International Journal of Human Resource Management, 29(17), 2483–2502. https://doi.org/10.1080/09585192.2016.1244096

Consiglio, C., Borgogni, L., & Schaufeli, C. D. T. W. (2016). What Makes Employees Engaged With Their Work? The Role of Self-Efficacy and Employee’s Perceptions of Social Context Over Time. Career Development International, Vol., 21(2), 1–36. https://doi.org/https://doi.org/10.1108/CDI-03-2015-0045

Dai, K., & Qin, X. (2016). Perceived Organizational Support and Employee Engagement: Based on the Research of Organizational Identification and Organizational Justice. Open Journal of Social Sciences, 04(12), 46–57. https://doi.org/10.4236/jss.2016.412005

Dekhe Hamzah, K. (2020). The Mediating Effect of Affective Commitment Between Organizational Justice, Perceived Organization Support and Employee Engagement. Journal of Archaeology of Egypt/Egyptology, 17(6), 15909–15923. https://archives.palarch.nl/index.php/jae/article/view/7393

Efendi, E., Anggreani, J., Butarbutar, N., Panggabean, E. P. A., & Sudirman, A. (2023). The Influence of Brand Equity and Customer Bonding on the Loyalty of Beauty MSME Consumers with Satisfaction as a Mediating Variable. International Journal of Business, Law, and Education, 4(2), 800–811. https://doi.org/10.56442/ijble.v4i2.250

Efendi, E., Romi, M. V., Chandra, E., Candra, V., & Sudirman, A. (2023). Determinant Analysis of Innovative Work Behavior of Hospitality Employees in Lake Toba Tourism Area through Employee Engagement : A Structural Equation Model Approach. Valid Jurnal Ilmiah, 21(1), 1–12.

Ghozali, I. (2016). Aplikasi Analisis Multivariate Program IBM SPSS 23. Badan Penerbit Universitas Diponegoro.

Hair, J. F. (2014). Multivariat Data Analysis (7th Editio). Pearson Prentice Hall.

Halim, F., Chusnu, R., Diah, S., & Anggriany, E. P. (2023). Analysis of Improving Business Performance in the Creative Industry Through Management of Human Capital , Social Capital , and Innovation Capability in the Era of Society 5 . 0. FIRM Journal of Management Studies, 8(2), 307–317. https://doi.org/10.33021/firm.v8i2.4643

Halim, F., Kusuma, R. C. S. D., Sherly, S., Loist, C., & Sudirman, A. (2023). The Influence Of Social Capital And Innovation Capability On Creative Industry Business Performance. International Journal of Business, Law, and Education, 4(2), 971–978.

Hartini, H., Sudirman, A., & Wardhana, A. (2021). MSDM (Digitalisasi Human Resources). Media Sains Indonesia.

Indajang, K., Romy, E., Sembiring, L. D., Chandra, E., & Sudirman, A. (2023). Analysis of the Mediation Effect of Organizational Creative Climate on the Relationship of Self-Efficacy to Innovative Work Behavior. International Journal of Business, Law, and Education, 4(2), 926–934. https://doi.org/10.56442/ijble.v4i2.263

Indajang, K., Sembiring, L. D., & Sudirman, A. (2023). Innovative Work Behavior Strengthening Model : Role of Self-Efficacy, Knowledge Sharing, and Organisational Creative Climate as Predictors. Valid: Jurnal Ilmiah, 21(1), 44–53. https://doi.org/https://doi.org/10.53512/valid.v21i1.326

Jia-jun, Z., & Hua-ming, S. (2022). The Impact of Career Growth on Knowledge-Based Employee Engagement: The Mediating Role of Affective Commitment and the Moderating Role of Perceived Organizational Support. Frontiers in Psychology, 13(March), 1–10. https://doi.org/10.3389/fpsyg.2022.805208

Kao, J. C., Cho, C. C., & Kao, R. H. (2023). Perceived Organizational Support and Organizational Citizenship Behavior–A study of the Moderating Effect of Volunteer Participation Motivation, and Cross-Level Effect of Transformational Leadership and Organizational Climate. Frontiers in Psychology, 14(February), 1–15. https://doi.org/10.3389/fpsyg.2023.1082130

Na-Nan, K., Kanthong, S., & Joungtrakul, J. (2021). An Empirical Study on The Model of Self-Efficacy and Organizational Citizenship Behavior Transmitted Through Employee Engagement, Organizational Commitment And Job Satisfaction in The Thai Automobile Parts Manufacturing Industry. Journal of Open Innovation: Technology, Market, and Complexity, 7(3), 170–179. https://doi.org/10.3390/joitmc7030170

Nazir, S., Shafi, A., Atif, M. M., Qun, W., & Abdullah, S. M. (2019). How Organization Justice and Perceived Organizational Support Facilitate Employees’ Innovative Behavior At Work. Employee Relations International Journal, 41(6), 1288–1311. https://doi.org/10.1108/ER-01-2017-0007

Nurcholis, G., & Budi, W. (2020). The Impact of Perceived Organizational Support on Employee Engagement. 5th ASEAN Conference on Psychology, Counselling, and Humanities, 12(2), 240–246. https://doi.org/10.4018/ijhcitp.2021040103

Orgambídez, A., Borrego, Y., & Vázquez-Aguado, O. (2020). Linking Self-efficacy to Quality of Working Life: The Role of Work Engagement. Western Journal of Nursing Research, 42(10), 821–828. https://doi.org/10.1177/0193945919897637

Park, J., & Kim, J. (2024). The Relationship between Perceived Organizational Support, Work Engagement, Organizational Citizenship Behavior, and Customer Orientation in the Public Sports Organizations Context. Behavioral Sciences, 14(3), 153. https://doi.org/10.3390/bs14030153

Priskila, E., Tecoalu, M., Saparso, & Tj, H. W. (2021). The Role of Employee Engagement in Mediating Perceived Organizational Support for Millennial Employee Organizational Citizenship Behavior. Journal of Sosial Science, 2(3), 258–265. https://doi.org/10.46799/jsss.v2i3.129

Pronajaya, G., Anindita, R., & Adi Pamungkas, R. (2021). Self Efficacy Model and Career Development in Increase Employee Engagement and Nurse Performance. Dinasti International Journal of Education Management And Social Science, 2(4), 663–675. https://doi.org/10.31933/dijemss.v2i4.830

Romi, M. V., Efendi, E., Chandra, E., Candra, V., & Sudirman, A. (2023). Analysis of Employee Engagement with Transformational Leadership and Organizational Climate as Predictors. International Journal of Social Science and Human Research, 6(10), 6357–6362. https://doi.org/10.47191/ijsshr/v6-i10-74

Saeed, B. Bin, Afsar, B., Cheema, S., & Javed, F. (2019). Leader-Member Exchange And Innovative Work Behavior: The Role Of Creative Process Engagement, Core Self-Evaluation, And Domain Knowledge. European Journal of Innovation Management, 22(1), 105–124. https://doi.org/10.1108/EJIM-11-2017-0158

Sembiring, L. D., Silitonga, H. P., Loist, C., Sinaga, O. S., & Sudirman, A. (2022). Analysis of Student Entrepreneurial Interest Stimulators at Universities in Pematangsiantar City. Valid: Jurnal Ilmiah, 20(1), 1–10.

Silalahi, M., Abdurohim, A., Romy, E., Candra, V., & Sudirman, A. (2022). The Involvement Locus of Control, Servant Leadership, and Innovative Work Behavior to Improve Teacher Performance Marto. Jurnal Pendidikan Progresif, 12(2), 751–763. https://doi.org/10.23960/jpp.v12.i2.202227

Soelton, M., Ketaren, G. P., Oktaviar, C., Wahyono, T., Imaningsih, E. S., Saratian, & Putra, E. T. (2021). Apakah Employee Engagement Yang Baik Dipengaruhi Keseimbangan Antara Kecerdasan Emosional, Beban Kerja Dan Work Life Balance? In Conference on Economic and Business Innovation (Vol. 34, Issue 4, pp. 1–14).

Sofiyan, S., Agustina, T., Siahaan, R., Simatupang, S., & Sudirman, A. (2022). Testing the Relationship between Employee Engagement and Employee Performance : The Urgency of Self Efficacy and Organizational Justice as Predictors. The 3rd International Conference on Advance & Scientific Innovation (ICASI), 2022(3), 425–440. https://doi.org/10.18502/kss.v7i10.11382

Sulistyawati, U. S., & Sufriadi, D. (2020). Perceived Organization Support Towards Employee Engagement and The Impact of Employee Job Satisfaction. International Journal of Social Science and Business, 4(4), 513. https://doi.org/10.23887/ijssb.v4i4.28587

Teng, C. C., Hu, C. M., & Chang, J. H. (2020). Triggering Creative Self-Efficacy to Increase Employee Innovation Behavior in the Hospitality Workplace. Journal of Creative Behavior, 54(4), 912–925. https://doi.org/10.1002/jocb.419

Tian, G., Wang, J., Zhang, Z., & Wen, Y. (2019). Self-Efficacy and Work Performance: The Role of Work Engagement. Social Behavior and Personality, 47(12), 1–7. https://doi.org/10.2224/SBP.8528

Turner, D. P. (2020). Sampling Methods in Research Design. Headache, 60(1), 8–12. https://doi.org/10.1111/head.13707

Wang, W., Chen, L., Xiong, M., & Wang, Y. (2023). Accelerating AI Adoption with Responsible AI Signals and Employee Engagement Mechanisms in Health Care. Information Systems Frontiers, 25(6), 2239–2256. https://doi.org/10.1007/s10796-021-10154-4

Downloads

Published

2024-12-31

How to Cite

Indajang, K., Siregar, R. T., Grace, E., Dharma, E., & Sudirman, A. (2024). Employee Engagement Strengthening Model in the Creative Industry: Analyzing the Role of Self-Efficacy and Perceived Organization Support as Predictors. Valid: Jurnal Ilmiah, 22(1), 22–32. Retrieved from https://journal.stieamm.ac.id/valid/article/view/490

Most read articles by the same author(s)

Similar Articles

1 2 3 4 > >> 

You may also start an advanced similarity search for this article.