Employee Engagement Strengthening Model in the Creative Industry: Analyzing the Role of Self-Efficacy and Perceived Organization Support as Predictors
Keywords:
self-efficacy, perceived organization support, employee engagement, creative industriesAbstract
This research aims to build a model for strengthening employee engagement in the creative industry by examining the role of self-efficacy and perceived organizational support as the main predictors. This research uses quantitative methods to survey employees in various creative industry sectors in Indonesia. The population in this study comprises creative sector industry workers, and the population size is unknown. In this research, researchers used a purposive sampling technique with a sample size of 130 employees. The data analysis method used is based on regression analysis using the IBM SPSS 23 program. The results of the data analysis conclude that self-efficacy and perceived organizational support have a positive and significant effect on employee engagement. The results of this research can provide theoretical and practical contributions to human resource management in the creative industries. These findings are expected to show that self-efficacy and perceived organizational support significantly influence employee engagement and can be a basis for companies to design more effective employee management strategies.
References
Ahman, E., Machmud, A., Sumawidjadja, R. N., & Herlinawati, E. (2020). Model of The Competitive Advantage of Creative Industries in Indonesia Based on Helix Quadruple, Creativity and Innovation Capability. International Journal of Innovation, Creativity and Change, 11(8), 516–532. http://www.ijicc.net/
Albrecht, S. L., & Marty, A. (2020). Personality, Self-Efficacy and Job Resources and Their Associations With Employee Engagement, Affective Commitment and Turnover Intentions. International Journal of Human Resource Management, 31(5), 657–681. https://doi.org/10.1080/09585192.2017.1362660
Alshaabani, A., Naz, F., Magda, R., & Rudnak, and I. (2021). Impact of Perceived Organizational Support on OCB in the Time of Covid-19 Pandemic in Hungary: Employee Engagement and Affective Commitment As Mediators. Sustainability (Switzerland), 13(14), 1–21. https://doi.org/10.3390/su13147800
Azim, M. T., & Halawani, F. M. J. Al. (2020). Perceived non-Work Social Support and Employee Engagement: the Mediating role of Self-Efficacy. Middle East J. of Management, 7(2), 166. https://doi.org/10.1504/mejm.2020.105946
Carter, W. R., Nesbit, P. L., Badham, R. J., Parker, S. K., & Sung, L. K. (2018). The Effects of Employee Engagement and Self-Efficacy on Job Performance: A Longitudinal Field Study. International Journal of Human Resource Management, 29(17), 2483–2502. https://doi.org/10.1080/09585192.2016.1244096
Consiglio, C., Borgogni, L., & Schaufeli, C. D. T. W. (2016). What Makes Employees Engaged With Their Work? The Role of Self-Efficacy and Employee’s Perceptions of Social Context Over Time. Career Development International, Vol., 21(2), 1–36. https://doi.org/https://doi.org/10.1108/CDI-03-2015-0045
Dai, K., & Qin, X. (2016). Perceived Organizational Support and Employee Engagement: Based on the Research of Organizational Identification and Organizational Justice. Open Journal of Social Sciences, 04(12), 46–57. https://doi.org/10.4236/jss.2016.412005
Dekhe Hamzah, K. (2020). The Mediating Effect of Affective Commitment Between Organizational Justice, Perceived Organization Support and Employee Engagement. Journal of Archaeology of Egypt/Egyptology, 17(6), 15909–15923. https://archives.palarch.nl/index.php/jae/article/view/7393
Efendi, E., Anggreani, J., Butarbutar, N., Panggabean, E. P. A., & Sudirman, A. (2023). The Influence of Brand Equity and Customer Bonding on the Loyalty of Beauty MSME Consumers with Satisfaction as a Mediating Variable. International Journal of Business, Law, and Education, 4(2), 800–811. https://doi.org/10.56442/ijble.v4i2.250
Efendi, E., Romi, M. V., Chandra, E., Candra, V., & Sudirman, A. (2023). Determinant Analysis of Innovative Work Behavior of Hospitality Employees in Lake Toba Tourism Area through Employee Engagement : A Structural Equation Model Approach. Valid Jurnal Ilmiah, 21(1), 1–12.
Ghozali, I. (2016). Aplikasi Analisis Multivariate Program IBM SPSS 23. Badan Penerbit Universitas Diponegoro.
Hair, J. F. (2014). Multivariat Data Analysis (7th Editio). Pearson Prentice Hall.
Halim, F., Chusnu, R., Diah, S., & Anggriany, E. P. (2023). Analysis of Improving Business Performance in the Creative Industry Through Management of Human Capital , Social Capital , and Innovation Capability in the Era of Society 5 . 0. FIRM Journal of Management Studies, 8(2), 307–317. https://doi.org/10.33021/firm.v8i2.4643
Halim, F., Kusuma, R. C. S. D., Sherly, S., Loist, C., & Sudirman, A. (2023). The Influence Of Social Capital And Innovation Capability On Creative Industry Business Performance. International Journal of Business, Law, and Education, 4(2), 971–978.
Hartini, H., Sudirman, A., & Wardhana, A. (2021). MSDM (Digitalisasi Human Resources). Media Sains Indonesia.
Indajang, K., Romy, E., Sembiring, L. D., Chandra, E., & Sudirman, A. (2023). Analysis of the Mediation Effect of Organizational Creative Climate on the Relationship of Self-Efficacy to Innovative Work Behavior. International Journal of Business, Law, and Education, 4(2), 926–934. https://doi.org/10.56442/ijble.v4i2.263
Indajang, K., Sembiring, L. D., & Sudirman, A. (2023). Innovative Work Behavior Strengthening Model : Role of Self-Efficacy, Knowledge Sharing, and Organisational Creative Climate as Predictors. Valid: Jurnal Ilmiah, 21(1), 44–53. https://doi.org/https://doi.org/10.53512/valid.v21i1.326
Jia-jun, Z., & Hua-ming, S. (2022). The Impact of Career Growth on Knowledge-Based Employee Engagement: The Mediating Role of Affective Commitment and the Moderating Role of Perceived Organizational Support. Frontiers in Psychology, 13(March), 1–10. https://doi.org/10.3389/fpsyg.2022.805208
Kao, J. C., Cho, C. C., & Kao, R. H. (2023). Perceived Organizational Support and Organizational Citizenship Behavior–A study of the Moderating Effect of Volunteer Participation Motivation, and Cross-Level Effect of Transformational Leadership and Organizational Climate. Frontiers in Psychology, 14(February), 1–15. https://doi.org/10.3389/fpsyg.2023.1082130
Na-Nan, K., Kanthong, S., & Joungtrakul, J. (2021). An Empirical Study on The Model of Self-Efficacy and Organizational Citizenship Behavior Transmitted Through Employee Engagement, Organizational Commitment And Job Satisfaction in The Thai Automobile Parts Manufacturing Industry. Journal of Open Innovation: Technology, Market, and Complexity, 7(3), 170–179. https://doi.org/10.3390/joitmc7030170
Nazir, S., Shafi, A., Atif, M. M., Qun, W., & Abdullah, S. M. (2019). How Organization Justice and Perceived Organizational Support Facilitate Employees’ Innovative Behavior At Work. Employee Relations International Journal, 41(6), 1288–1311. https://doi.org/10.1108/ER-01-2017-0007
Nurcholis, G., & Budi, W. (2020). The Impact of Perceived Organizational Support on Employee Engagement. 5th ASEAN Conference on Psychology, Counselling, and Humanities, 12(2), 240–246. https://doi.org/10.4018/ijhcitp.2021040103
Orgambídez, A., Borrego, Y., & Vázquez-Aguado, O. (2020). Linking Self-efficacy to Quality of Working Life: The Role of Work Engagement. Western Journal of Nursing Research, 42(10), 821–828. https://doi.org/10.1177/0193945919897637
Park, J., & Kim, J. (2024). The Relationship between Perceived Organizational Support, Work Engagement, Organizational Citizenship Behavior, and Customer Orientation in the Public Sports Organizations Context. Behavioral Sciences, 14(3), 153. https://doi.org/10.3390/bs14030153
Priskila, E., Tecoalu, M., Saparso, & Tj, H. W. (2021). The Role of Employee Engagement in Mediating Perceived Organizational Support for Millennial Employee Organizational Citizenship Behavior. Journal of Sosial Science, 2(3), 258–265. https://doi.org/10.46799/jsss.v2i3.129
Pronajaya, G., Anindita, R., & Adi Pamungkas, R. (2021). Self Efficacy Model and Career Development in Increase Employee Engagement and Nurse Performance. Dinasti International Journal of Education Management And Social Science, 2(4), 663–675. https://doi.org/10.31933/dijemss.v2i4.830
Romi, M. V., Efendi, E., Chandra, E., Candra, V., & Sudirman, A. (2023). Analysis of Employee Engagement with Transformational Leadership and Organizational Climate as Predictors. International Journal of Social Science and Human Research, 6(10), 6357–6362. https://doi.org/10.47191/ijsshr/v6-i10-74
Saeed, B. Bin, Afsar, B., Cheema, S., & Javed, F. (2019). Leader-Member Exchange And Innovative Work Behavior: The Role Of Creative Process Engagement, Core Self-Evaluation, And Domain Knowledge. European Journal of Innovation Management, 22(1), 105–124. https://doi.org/10.1108/EJIM-11-2017-0158
Sembiring, L. D., Silitonga, H. P., Loist, C., Sinaga, O. S., & Sudirman, A. (2022). Analysis of Student Entrepreneurial Interest Stimulators at Universities in Pematangsiantar City. Valid: Jurnal Ilmiah, 20(1), 1–10.
Silalahi, M., Abdurohim, A., Romy, E., Candra, V., & Sudirman, A. (2022). The Involvement Locus of Control, Servant Leadership, and Innovative Work Behavior to Improve Teacher Performance Marto. Jurnal Pendidikan Progresif, 12(2), 751–763. https://doi.org/10.23960/jpp.v12.i2.202227
Soelton, M., Ketaren, G. P., Oktaviar, C., Wahyono, T., Imaningsih, E. S., Saratian, & Putra, E. T. (2021). Apakah Employee Engagement Yang Baik Dipengaruhi Keseimbangan Antara Kecerdasan Emosional, Beban Kerja Dan Work Life Balance? In Conference on Economic and Business Innovation (Vol. 34, Issue 4, pp. 1–14).
Sofiyan, S., Agustina, T., Siahaan, R., Simatupang, S., & Sudirman, A. (2022). Testing the Relationship between Employee Engagement and Employee Performance : The Urgency of Self Efficacy and Organizational Justice as Predictors. The 3rd International Conference on Advance & Scientific Innovation (ICASI), 2022(3), 425–440. https://doi.org/10.18502/kss.v7i10.11382
Sulistyawati, U. S., & Sufriadi, D. (2020). Perceived Organization Support Towards Employee Engagement and The Impact of Employee Job Satisfaction. International Journal of Social Science and Business, 4(4), 513. https://doi.org/10.23887/ijssb.v4i4.28587
Teng, C. C., Hu, C. M., & Chang, J. H. (2020). Triggering Creative Self-Efficacy to Increase Employee Innovation Behavior in the Hospitality Workplace. Journal of Creative Behavior, 54(4), 912–925. https://doi.org/10.1002/jocb.419
Tian, G., Wang, J., Zhang, Z., & Wen, Y. (2019). Self-Efficacy and Work Performance: The Role of Work Engagement. Social Behavior and Personality, 47(12), 1–7. https://doi.org/10.2224/SBP.8528
Turner, D. P. (2020). Sampling Methods in Research Design. Headache, 60(1), 8–12. https://doi.org/10.1111/head.13707
Wang, W., Chen, L., Xiong, M., & Wang, Y. (2023). Accelerating AI Adoption with Responsible AI Signals and Employee Engagement Mechanisms in Health Care. Information Systems Frontiers, 25(6), 2239–2256. https://doi.org/10.1007/s10796-021-10154-4
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Kevin Indajang, Robert Tua Siregar, Ernest Grace, Edy Dharma, Acai Sudirman
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
